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Category Archives: Lessons Learned
The Three phone problem saga part 7 – the end!
You can catch up on parts 1-6 here: http://10ml.com/tag/three/ Yesterday morning I received another call from Three’s Scottish Executive. It was the same woman that I’d dealt with the day before, Lorna. She’s investigated my complaint. The short version is … Continue reading
Posted in Customer Service, Failure, Lessons Learned
Tagged customer service, failure, lessons learned, resolution, Three
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