Contact us
Questions about an order, a perfume or which size to choose? We’re happy to help.
Email us
Write to contact@10ml.com about anything at all: orders, deliveries, returns or what to try next.
If your message is about an order, put the order number in the subject line and we’ll reply as soon as we can.
Your orders
You can see every order and its status under My account. Each shipping email carries your tracking link too.
Press and partnerships
Same address, contact@10ml.com. Add “Press” or “Partnership” to the subject line so it reaches the right person.
Say hello
One address reaches us for everything. Write in English and include your order number if your message is about an order.
Our details
- Shop: 10ML, independent online retailer of perfume decants
- Website: 10ml.com
- Email: contact@10ml.com
- Instagram: @try10ML
- Facebook: @try10ML
What you can send us
Questions about an order, returns and money-back claims, withdrawal notices, privacy and data requests, press and partnership enquiries: all go to contact@10ml.com.
Business details
The invoice for your order carries our full business details, and we send it whenever you ask. More about the provider of this website is in our legal notice.